The Town of Pelham is a fusion of rural and urban communities offering unique lifestyles rich with history, agriculture, and commercial industries. Pelham's central location within the Niagara Region of Ontario makes it an ideal community for commuters, lifelong residents, tourists and businesses. Pelham embraces technological and urban change while preserving an inviting small-town feel. As a municipality, the Town serves 18,192 residents through various integrated systems of services, including but not limited to water and wastewater management, road maintenance, building codes, libraries, parks, community events and recreational programming.
The Town of Pelham's Strategic Plan includes the mission to be “a caring, active and sustainable community” that “promotes an exceptional quality of life and values its people, their experiences and the environment.” This strategic plan includes five focus areas, including enhancing capacity and future readiness. This focus encourages staff to take proactive steps to prepare for the community's future needs in a way that best celebrates residents.